Computer Applications in Business

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Author(s): Alexis Leon

Product Code: vn64

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This book is a comprehensive and contemporary introduction to the world of computers and information technology. Profusely illustrated, the book deals with fundamental concepts, advanced concepts and applications of IT.
FEATURES:
- Covers MIS, database and applications of computers in business and industry in separate chapters.
- Presents topics on networks, Internet and World Wide Web, and email.
- Includes numerous illustrations
- Includes 580 review questions (short-answer, descriptive and essay) and 640 objective type questions.
- Solutions and tagged solutions to 10 question papers.

  • Cover
  • Title Page
  • Copyright Page
  • Dedication
  • Preface
  • Table of Contents
  • 01. Introduction to Computers
    • 1.1 Introduction
    • 1.2 Importance of Computers
    • 1.3 Characteristics of Computers
      • 1.3.1 Word Length
      • 1.3.2 Speed
      • 1.3.3 Storage
      • 1.3.4 Accuracy
      • 1.3.5 Versatility
      • 1.3.6 Automation
      • 1.3.7 Diligence
    • 1.4 Classification of Computers
    • 1.5 What Computers Can Do?
    • 1.6 What Computers Cannot Do?
      • 1.6.1 Productivity
      • 1.6.2 Reasoning
      • 1.6.3 Errors
    • 1.7 Uses of Computers
    • Review Questions
      • Fill in the Blanks
      • True or False
      • Multiple Choice Questions
      • Short Answer Questions
      • Descriptive Questions
      • Essay Questions
  • 02. Five Generations of Modern Computers
    • 2.1 Introduction
      • 2.1.1 First Generation Computers (1945–1955)
      • 2.1.2 Second Generation Computers (1956-1963)
      • 2.1.3 Third Generation Computers (1964-1971)
      • 2.1.4 Fourth Generation Computers (1972 Onwards)
      • 2.1.5 Fifth Generation Computers (Present and Future)
    • Review Questions
      • Fill in the Blanks
      • True or False
      • Multiple Choice Questions
      • Short Answer Questions
      • Descriptive Questions
      • Essay Questions
  • 03. Classification of Digital Computer Systems
    • 3.1 Introduction
    • 3.2 Microcomputers
      • 3.2.1 Personal Computers (PCs)
      • 3.2.2 Workstations
      • 3.2.3 Portable Computers
    • 3.3 Minicomputers
    • 3.4 Mainframes
    • 3.5 Supercomputers
    • 3.6 Network Computers
    • Review Questions
      • Fill in the Blanks
      • True or False
      • Multiple Choice Questions
      • Short Answer Questions
      • Descriptive Questions
      • Essay Questions
  • 04. Components of a Computer
    • 4.1 Introduction
    • 4.2 Parts of a Computer
      • 4.2.1 Processor or CPU
      • 4.2.2 Memory
        • 4.2.2.1 RAM
        • 4.2.2.2 ROM
        • 4.2.2.3 PROM
        • 4.2.2.4 EPROM
        • 4.2.2.5 EEPROM
        • 4.2.2.6 Flash Memory
      • 4.2.3 Input Devices
      • 4.2.4 Output Devices
      • 4.2.5 Storage Devices
    • Review Questions
      • Fill in the Blanks
      • True or False
      • Multiple Choice Questions
      • Short Answer Questions
      • Descriptive Questions
      • Essay Questions
  • 05. Input Devices
    • 5.1 Introduction
    • 5.2 Keyboard
      • 5.2.1 Alphanumeric Keys
      • 5.2.2 Modifier Keys
      • 5.2.3 Numeric Keypad
      • 5.2.4 Function Keys
      • 5.2.5 Cursor Movement Keys
      • 5.2.6 Special-Purpose Keys
      • 5.2.7 Ergonomic Keyboards
      • 5.2.8 Internet and Multimedia Keyboards
    • 5.3 Mouse
      • 5.3.1 Types of Mice
    • 5.4 Trackball
    • 5.5 Game Controllers
    • 5.6 Touch Screen
    • 5.7 Scanners
      • 5.7.1 Types of Scanners
    • 5.8 Barcode Reader
    • 5.9 Card Reader
    • 5.10 Digitizer
    • 5.11 Voice Recognition
    • 5.12 Webcams
    • 5.13 Digital Cameras
    • 5.14 Video Cameras (Camcorders)
    • 5.15 Optical Character Recognition (OCR)
    • 5.16 Optical Mark Recognition (OMR)
    • 5.17 Intelligent Character Recognition (ICR)
    • 5.18 Magnetic Ink Character Recognition (MICR)
    • Review Questions
      • Fill in the Blanks
      • True or False
      • Multiple Choice Questions
      • Short Answer Questions
      • Descriptive Questions
      • Essay Questions
  • 06. Output Devices
    • 6.1 Introduction
    • 6.2 Monitor
      • 6.2.1 CRT Monitors
      • 6.2.2 Flat-Panel Monitors
      • 6.2.3 Classification of Monitors — Based on Color
      • 6.2.4 Classification of Monitors — Based on Signals
      • 6.2.5 Characteristics of a Monitor
      • 6.2.6 Video Standards
        • 6.2.6.1 VGA
        • 6.2.6.2 SVGA
        • 6.2.6.3 8514/A
        • 6.2.6.4 XGA
        • 6.2.6.5 TI 34010
    • 6.3 Printer
      • 6.3.1 Daisy-wheel Printer
      • 6.3.2 Dot-matrix Printer
      • 6.3.3 Ink-jet Printer
      • 6.3.4 Laser Printer
      • 6.3.5 LCD, LED, Line and Thermal Printers
    • 6.4 Plotter
    • 6.5 Multimedia Projector
    • 6.6 Speech Synthesizers
      • 6.6.1 Hardware and Software Speech Synthesizers
    • 6.7 Sound Cards and Speakers
    • 6.8 Dumb, Smart and Intelligent Terminals
    • Review Questions
      • Fill in the Blanks
      • True or False
      • Multiple Choice Questions
      • Short Answer Questions
      • Descriptive Questions
      • Essay Questions
  • 07. Secondary (Auxiliary) Storage Devices
    • 7.1 Introduction
      • 7.1.1 Classification of Secondary Storage Devices
      • 7.1.2 Advantages of Secondary Storage
    • 7.2 Magnetic Tape
      • 7.2.1 Quarter-inch Cartridge (QIC) Tapes
      • 7.2.2 8mm Helical-Scan Tapes
      • 7.2.3 DAT Cartridge
    • 7.3 Magnetic Disks
      • 7.3.1 Hard Disks
        • 7.3.1.1 Removable-Pack Disk Systems
        • 7.3.1.2 Winchester Disk Systems
      • 7.3.2 Flexible Disks
        • 7.3.2.1 Floppy Disks
        • 7.3.2.2 Zip Disk
        • 7.3.2.3 Jaz Disk
        • 7.3.2.4 SuperDisk
    • 7.4 Optical Disk
      • 7.4.1 CD-ROM
      • 7.4.2 CD-R
      • 7.4.3 CD-RW
      • 7.4.4 DVD
      • 7.4.5 DVD-R and DVD-RW
      • 7.4.6 DVD+R and DVD+RW
      • 7.4.7 Combo Drives
    • 7.5 Blu-ray Disc
    • 7.6 Magneto-Optical (MO) Disk
    • 7.7 Solid State Drive (SSD)
    • 7.8 USB Flash Drives
    • Review Questions
      • Fill in the Blanks
      • True or False
      • Multiple Choice Questions
      • Short Answer Questions
      • Descriptive Questions
      • Essay Questions
  • 08. Computers in Business and Industry
    • 8.1 Introduction
    • 8.2 Business Pressures
      • 8.2.1 Global Competition
      • 8.2.2 Real-time Operations
      • 8.2.3 Workforce
      • 8.2.4 Customer Behavior
      • 8.2.5 Technological Innovation and Obsolescence
      • 8.2.6 Information Explosion
      • 8.2.7 Social Issues
      • 8.2.8 Ethical Issues
    • 8.3 Organizational Responses
      • 8.3.1 Strategic Systems
      • 8.3.2 Customer Focus and Service
      • 8.3.3 Continuous Improvement (Kaizen)
      • 8.3.4 Just-in-Time (JIT) Inventory Approach
      • 8.3.5 Total Quality Management (TQM)
      • 8.3.6 Better Decision-Making
      • 8.3.7 Ergonomics
      • 8.3.8 Business Process Reengineering (BPR)
      • 8.3.9 Strategic Alliances
      • 8.3.10 E-commerce
    • 8.4 Office Automation Technologies
    • 8.5 Office Automation Systems
      • 8.5.1 Text Management Systems
      • 8.5.2 Business Analysis Systems
      • 8.5.3 Document Management Systems
      • 8.5.4 Network and Communication Management Systems
    • 8.6 Transaction Processing
      • 8.6.1 Centralized Transaction Processing
      • 8.6.2 Client/Server Systems
        • 8.6.2.1 Client/Server Software
      • 8.6.3 Distributed Computing
    • 8.7 Tools for Management Control
      • 8.7.1 Decision Support Systems (DSS)
      • 8.7.2 Executive Information Systems (EIS)
      • 8.7.3 Geographic Information Systems (GIS)
      • 8.7.4 On-Line Analytical Processing (OLAP)
      • 8.7.5 Data Warehousing
      • 8.7.6 Data Mining
    • 8.8 Computers in Engineering
      • 8.8.1 Electronic Data Interchange (EDI)
      • 8.8.2 Computer Aided Design/Computer Aided Manufacturing (CAD/CAM)
      • 8.8.3 Product Data Management (PDM)
      • 8.8.4 Feature Prototyping
      • 8.8.5 Project Management
    • 8.9 Mobile computing
      • 8.9.1 Mobile Newspaper
      • 8.9.2 Telecommuting
      • 8.9.3 Whiteboards
      • 8.9.4 Wireless Mobile Computing
      • 8.9.5 Enabling Technologies
      • 8.9.6 Virtual Organizations
    • 8.10 Business on the Internet
      • 8.10.1 Electronic Catalogs
      • 8.10.2 Web Advertising
      • 8.10.3 Secure Transactions
    • Review Questions
      • Fill in the Blanks
      • True or False
      • Multiple Choice Questions
      • Short Answer Questions
      • Descriptive Questions
      • Essay Questions
  • 09. Computer Software
    • 9.1 Introduction
    • 9.2 Computer Software
    • 9.3 Hardware/Software Interaction
      • 9.3.1 Fetch–Decode–Execute Cycle
    • 9.4 Classification of Software
      • 9.4.1 Systems Software
        • 9.4.1.1 Operating Systems
        • 9.4.1.2 Utilities
        • 9.4.1.3 Compilers and Interpreters
      • 9.4.2 Applications Software
        • 9.4.2.1 Word Processors
        • 9.4.2.2 Spreadsheets
        • 9.4.2.3 Presentation Software
        • 9.4.2.4 Image Processors
        • 9.4.2.5 Database Management Systems (DBMS)
    • Review Questions
      • Fill in the Blanks
      • True or False
      • Multiple Choice Questions
      • Short Answer Questions
      • Descriptive Questions
      • Essay Questions
  • 10. Operating Systems
    • 10.1 Introduction
    • 10.2 Functions of an Operating System
    • 10.3 Classification of Operating Systems
      • 10.3.1 Desktop Operating Systems
      • 10.3.2 Server Operating Systems
      • 10.3.3 Mainframe Operating Systems
      • 10.3.4 Multi-user Operating Systems
      • 10.3.5 Multiprocessing Operating Systems
      • 10.3.6 Multitasking Operating Systems
      • 10.3.7 Multithreading Operating Systems
      • 10.3.8 Real-time Operating Systems
    • Review Questions
      • Fill in the Blanks
      • True or False
      • Multiple Choice Questions
      • Short Answer Questions
      • Descriptive Questions
      • Essay Questions
  • 11. Programming Languages, Compilers, and Interpreters
    • 11.1 Introduction
    • 11.2 Machine Languages
    • 11.3 Assembly Languages
    • 11.4 High-Level Languages
    • 11.5 Types of High-level Languages
      • 11.5.1 Procedure-oriented Languages
      • 11.5.2 Problem-oriented Languages
        • 11.5.2.1 Personal Computer Applications Software
        • 11.5.2.2 Query Languages and Report Generators
        • 11.5.2.3 Decision Support Systems
        • 11.5.2.4 Application generators
      • 11.5.3 Natural Languages
    • 11.6 Compilers and Interpreters
    • 11.7 Compilation Process
    • Review Questions
      • Fill in the Blanks
      • True or False
      • Multiple Choice Questions
      • Short Answer Questions
      • Descriptive Questions
      • Essay Questions
  • 12. Data Processing and Database Management Systems
    • 12.1 Introduction
    • 12.2 Data, Information, and Data Processing
      • 12.2.1 Data vs. Information
      • 12.2.2 Attributes/Characteristics of Information
      • 12.2.3 Data Processing
    • 12.3 Data and Data Management
    • 12.4 File-based Data Management
    • 12.5 Database Systems
      • 12.5.1 Why a Database?
    • 12.6 Organization of a Database
    • 12.7 Characteristics of Data in a Database
    • 12.8 Database Management Systems (DBMS)
    • 12.9 Components of a DBMS
      • 12.9.1 Query Processor
      • 12.9.2 File Manager
      • 12.9.3 DML Preprocessor
      • 12.9.4 DDL Compiler
      • 12.9.5 Data Dictionary Manager
      • 12.9.6 Database Manager (DM)
    • 12.10 Advantages of a DBMS
    • 12.11 Benefits of Using a DBMS
    • 12.12 Types of DBMS
      • 12.12.1 Hierarchical DBMS
      • 12.12.2 Network DBMS
      • 12.12.3 Relational DBMS
      • 12.12.4 Object-Oriented DBMS (OODBMS)
    • 12.13 Functions of DBMS
    • 12.14 Database Users
    • Review Questions
      • Fill in the Blanks
      • True or False
      • Multiple Choice Questions
      • Short Answer Questions
      • Descriptive Questions
      • Essay Questions
  • 13. Management Information Systems
    • 13.1 Introduction
    • 13.2 Data, Information and Knowledge
    • 13.3 Information Processing
      • 13.3.1 Functions of an Information System
      • 13.3.2 Data Transformation Process
    • 13.4 Management Information System (MIS)
    • 13.5 Characteristics of MIS
    • 13.6 Computer-based Information Systems (CBIS)
      • 13.6.1 Components of CBIS
      • 13.6.2 Capabilities of Information Systems
    • 13.7 Types of Information Systems
    • 13.8 Advantages of MIS
    • 13.9 Disadvantage of MIS
    • 13.10 Functional Management Information Systems
      • 13.10.1 Types of Functional MISs
      • 13.10.2 Financial Management Information System (FMIS)
      • 13.10.3 Production Management Information System (PMIS)
      • 13.10.4 Marketing Management Information System (MMIS)
      • 13.10.5 Human Resource Management Information System (HRMIS)
    • 13.11 Business Process Outsourcing (BPO)
      • 13.11.1 Advantages of BPO
      • 13.11.2 Limitations of BPO
    • Review Questions
      • Fill in the Blanks
      • True or False
      • Multiple Choice Questions
      • Short Answer Questions
      • Descriptive Questions
      • Essay Questions
  • 14. Computer Networks
    • 14.1 Introduction
    • 14.2 Overview of a Network
    • 14.3 Types of Networks
      • 14.3.1 Local Area Network (LAN)
      • 14.3.2 Wide Area Network (WAN)
    • 14.4 Network Topology
      • 14.4.1 Star Topology
        • 14.4.1.1 Advantages
        • 14.4.1.2 Disadvantages
      • 14.4.2 Ring Topology
        • 14.4.2.1 Advantages
        • 14.4.2.2 Disadvantages
      • 14.4.3 Linear Bus Topology
        • 14.4.3.1 Advantages
        • 14.4.3.2 Disadvantages
      • 14.4.4 Tree Topology
        • 14.4.4.1 Advantages
        • 14.4.4.2 Disadvantages
    • 14.5 Network Protocols
    • 14.6 Network Architecture
      • 14.6.1 Peer-to-Peer Architecture
      • 14.6.2 Client/Server Architecture
    • Review Questions
      • Fill in the Blanks
      • True or False
      • Multiple Choice Questions
      • Short Answer Questions
      • Descriptive Questions
      • Essay Questions
  • 15. Internet and World Wide Web
    • 15.1 Introduction
    • 15.2 What is Special about the Internet?
    • 15.3 Internet Access
      • 15.3.1 Dial-up Connection
      • 15.3.2 Direct Connection
    • 15.4 Internet Basics
      • 15.4.1 What Should I Do?
    • 15.5 Internet Protocols
      • 15.5.1 Transmission Control Protocol / Internet Protocol (TCP/IP)
      • 15.5.2 File Transfer Protocol (FTP)
      • 15.5.3 Hypertext Transfer Protocol (HTTP)
      • 15.5.4 Telnet
      • 15.5.5 Gopher
      • 15.5.6 WAIS
    • 15.6 Internet Addressing
      • 15.6.1 IP Address
      • 15.6.2 Domain Names
      • 15.6.3 Electronic Mail Addresses
      • 15.6.4 Uniform Resource Locator (URL)
    • 15.7 World Wide Web (WWW)
    • 15.8 Web Pages and HTML
    • 15.9 Web Browsers
      • 15.9.1 Web Browsing
    • 15.10 Searching the Web
      • 15.10.1 Web Index
      • 15.10.2 Web Directory
      • 15.10.3 Search Engines
      • 15.10.4 Meta-search Engines
      • 15.10.5 Making Your Search
    • 15.11 Internet Chat
      • 15.11.1 Internet Relay Chat (IRC)
      • 15.11.2 Chatting on Web
    • Review Questions
      • Fill in the Blanks
      • True or False
      • Multiple Choice Questions
      • Short Answer Questions
      • Descriptive Questions
      • Essay Questions
  • 16. Electronic Mail
    • 16.1 Introduction
    • 16.2 How E-mail works?
    • 16.3 Why Use E-mail?
    • 16.4 E-Mail—Names and Addresses
    • 16.5 Mailing Basics
      • 16.5.1 Address Book
      • 16.5.2 File Attachments
      • 16.5.3 Signature
      • 16.5.4 Setting Priority
      • 16.5.5 Replying and Forwarding E-Mail Messages
      • 16.5.6 Customizing your Mail Program
    • 16.6 How Private is the E-mail?
    • 16.7 E-mail Ethics
    • 16.8 Spamming
    • 16.9 E-mail—Advantages and Disadvantages
    • 16.10 Tips for Effective E-mail Use
    • 16.11 Smileys (Emoticons)
    • Review Questions
      • Fill in the Blanks
      • True or False
      • Multiple Choice Questions
      • Short Answer Questions
      • Descriptive Questions
      • Essay Questions
  • Appendix A. Solved Question Papers
    • Question Paper - I
    • Question Paper - II
    • Question Paper - III
    • Question Paper - IV
    • Question Paper - V
    • Question Paper - VI
    • Question Paper - VII
    • Question Paper - VIII
    • Question Paper - IX
    • Question Paper - X
  • Index
Alexis Leon is a Software Consultant, researcher and writer. He has more than 30 years of consulting experiencein the areas of software development, IT, software engineering, internet and WWW, workflow automation, groupware, product design, process improvement, project management, configuration management, quality assurance, productivity improvement, etc. He has written more than 45 books on computing, IT and management. He has worked with companies like Ponds India Ltd and Tata Consultancy Services. He holds a masters degree (M.Tech) in Industrial Engineering. He can be reached through his website at www.alexisleon.com.
Mathews Leon is the Executive Director of L & L Consultancy Services Pvt Ltd, company specialising in web design and development, internet/intranet development, software development, multimedia and CBT development, etc. He has written more than 25 books on computing and IT. He hold a bachelor's degree (B.Tech) in Mechanical Engineering. He can be reached through his web site at http://mathews.lnl.net/.

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